Independent Professional Advocacy (IPA) sevice
for Neath-Port Talbot

The Independent Professional Advocacy (IPA) Service is available to those entering into or already engaged with Social Services, and is accessible when a person can only overcome the barrier(s) to participate fully in the assessment, care & support planning, review & safeguarding processes with assistance from an appropriate individual, but there is no appropriate individual available.


If you need support with any of the following:


  • Understanding how social services operates
  • Talking with professional about your situation
  • Knowing what options are available to you
  • Knowing what your rights are
  • Making decisions that are right for you
  • Speaking up if you are not happy

Call the IPA service on
0300 10 249 70
Mondays - Thursdays, 9am - 5pm or 

Friday, 9am - 4:30pm
or email the team at

Please note: you must be 18+ and reside in the borough of Neath-Port Talbot to access this service

The Independent Professional Advocacy Service
is a specific statutory advocacy service available in Neath Port Talbot offering support in key aspects  of the Social Services and Well-being (Wales) Act 2014


MHM Wales Union Offices Quarella Road Bridgend CF31 1JW

Tel: 01656 651 450  Email:


Facebook: //mhmwales  Twitter: @mhmwales

Just Giving

Registered Charity Number: 1123842
Company Number: 6468412